The first non-routine situation is if a voter does not have an ID when they come to the polling location. There are three alternatives for the voter.
As of July 2020, the voter can now complete the new ID Confirmation Statement. If the voter completes this statement, they are eligible to vote normally.
The voter can vote provisionally and provide the Office of Elections with an acceptable ID by 12:00 p.m. on the third day after the election.
The voter can retrieve their ID from their car or home. But please do not tell them they must retrieve the ID to vote. This is not accurate. They are still eligible to vote with an ID Confirmation Statement or a Provisional Ballot.